Royal Charters, Inc. is a tour operator service that prepares Motorcoach trips. Royal Charters, Inc. is insured, bonded and also licensed by the Commonwealth of Pennsylvania, Public Utility Commission PUC # A-6920036, to operate as a broker of transportation. Royal Charters, Inc. acts as an agent planning itineraries, arranging transportation, accommodations, meals, tours, attractions, reservations, step on guides and other services. We are not responsible for traffic, weather conditions, delays, mechanical breakdowns, personal injury or illness, accidents, lost or stolen items, cancelled venues, natural disasters, any damage to your parked vehicle while on a trip, personal injury while on private property, or any other unexpected circumstances or situations. We will make every effort to fulfill the items listed on the itinerary. Adjustments, substitutions and time changes may be made and we reserve the right to do so. Royal Charters, Inc. and/or the Motorcoach company are not responsible for your transportation should you miss the Motorcoach. Listen to announcements and be mindful of the time and the departure location. Royal Charters, Inc. has a 15 minute rule. If you have not arrived at the Motorcoach by 15 minutes after the scheduled departure time, we will not wait and are not responsible for your transportation. Please do not return to the Motorcoach before the scheduled boarding or re-boarding time. Do not ask the driver to let you on early and do not expect to sit on the motorcoach while the rest of the group is having a meal or attending an event. Due to security, insurance and liability issues, do not ask the Motorcoach operator to open luggage bays for you to retrieve something from your luggage. Please do not pack valuables or your photo identification in your luggage. If you feel comfortable acquiring travel insurance, please ask for information when reserving. You will deal personally with the insurance company on your own. Travel insurance must be acquired by you with the insurance company at the time of your reservation. We are not a travel insurance broker and receive no commission on your travel insurance purchase, nor do we have any responsibility with a claim that you may file. If you leave something on the motorcoach at the conclusion of the trip, you are responsible to contact the motorcoach company to retrieve your item. Parking of your personal vehicle is at your own risk.